Support Technician
Packard Bell/NEC
1993 to 1997

• Provide technical support for end users via; phone, fax, email, and chat

This job was a great springboard for the rest of my career. Packard Bell trained me in hardware, software, and paid for several industry certifications. (A+, Microsoft products and so on.) During my there, I worked in several departments including a 900 number where a customers asked any technical questions for $3 a minute.